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I don't think KK was being rude. KK has a habit of speaking her mind, and not giving a damn about what people think.
I'm sure that Kimmy Kim is pissed because the company she works for sents out automatically generated emails to people, and they get complaints because clients don't get them because they are using Spamarrest. It's a valid complaint. Spamarrest blocks such emails automatically, but people complain when they don't get them.
Go figure.
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