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Old 10-01-2004, 10:07 AM  
BradM
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Join Date: Dec 2003
Location: 1123,6536,5231
Posts: 3,397
Props to Kimmy and Epassporte

They get a lot of heat on this board for some reason.

I want to say my first personal dealings with them was how things should be. Kimmy had my request sent to the right department and dealt with within hours. Which is impressive to me, considering my request.

Thank you for the speedy and friendly customer service.
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