Quote:
Originally posted by Mike Panic
i remember reading a few years ago that the costs to offer 99.9% uptime compared to 99.5% was a differance of nearly 20%... when you think about operating costs, thats a LOT and it all gets passed onto the customer.
if i recall... 99.9% uptime = out to about 7 minutes of downtime per day
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Like I said, it's the ONLY time I know of that it's happened... and they kept their word. At great cost to themselves.
Yeah, it cost me money... but a guarantee like that tells you it's not going to happen often.
They gave up their entire income for a month... but they still have to pay THEIR bills. It hurts them a lot more than it does me.
I'm sticking with 'em. I'll bet it never happens again.