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80smetal,
When you get someone like pornopat - who STEALS a service from you, then CONTINUALLY bad mouthes your company on statements which are ENTIRELY FALSE, the person dealing with that client is going to get frustrated.
This guy has been moo'ing over this for quite some time, I let it go in the beginning, and took it as a loss.
However, he keeps this up, so I let him have it in a PRIVATE conversation.
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