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You have to edit your httpd.conf and and uncomment or add the ErrorDocument 404 directive. This can be set global or in your virtual section.
ErrorDocument 404 /404.html works as well as a external redirect with a complete URL. (note that in this example 404.html would have to be present in your document root dir.)
There should be some example lines in your httpd.conf
If you don't have access to your conf files you can also use .htaccess to forward the404 errors
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