Wrong, I just know what to classify as a "problem".
The ONLY problem I have ever had is the same one you get.
Reporting.
Reporting does not mean jack shit to me if it is down for a day or two. If it is down for a month, then start bitching.
Am I supposed to bad mouth them and abandon them when they have been nothing but great to me for 4 years?
My transactions go thru and I get paid in a timely manner. Customer service is pretty damn good to me as well. I have no problems with them.
I use ccBill as secondary, do you ever hear me bad mouthing them? No.
When I do not get paid on time, or when something major affects me, then you will see me bitching.
But unlike some, not being able to check for my 2nd rebill of the week because iBill is working on something, I do not find devastating.
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