View Single Post
Old 09-23-2004, 12:00 AM  
kenny
Confirmed User
 
Industry Role:
Join Date: Mar 2002
Posts: 7,245
Quote:
Originally posted by PiksalDesign
would you like my wallet and major credit cards too?
It's harder to charge back something when the merchant has the actual signature.


A chargeback is when a consumer initiates a refund for a purchase they made on a credit card by contacting their card issuing bank. This usually is because they do not wish to pay for the sale. This may occur:

- If they believe the sale was fraudulant
- They don't recognize the name of the billing company
- Buyers Remorse (It wasn't what they were expecting)

The card issuing bank then contacts the card processing bank. The card processing banks then requests information from the merchant pertaining to the sale. This can include:

- A signed receipt
- A signed invoice
- Proof of delivery
- Proof of service
- Anything the merchant can provide that proves the sale was legitimate
kenny is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote