|
You are right about the babysitting part. I personally have found the main reasons are:
AOL: Lots of problems with their damn browser
Newbie: They barely know how to turn on the computer and are paranoid of doing anything wrong
Virus/Spyware: Causing problems that they blame on the website
Lazy: Ooops, doesn't work, damn, paid a whole BUCK for this trial membership...why bother thinking, I'll just give them a call and let them hold my hand and walk me through it.
|