GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Anyone have this 42" Gateway Plasma TV? (advice sought)

NoCarrier · 09-20-2004, 09:26 AM

HAHAHAH LOOK AT THE REVIEWS FROM EPINIONS.COM

It's rated 1 star out of 5

What a waste of money.
by hendo,May 04 '04
Pros: None
Cons: Where do I begin.

Probably the biggest mistake I have ever made in purchasing a television. I have had it approx. 15 months, and the logic board went out. I called a very rude support and CSU department and discovered they wanted $1,000 to fix it. After looking at other complaints, it seems this is a very common problem. To top it off, only Gateway has the parts. Next time I will spend the extra money and buy from a good Japanese company.

---------------------------------

If you deal with Gateway you WILL be sorry!
by kelcomco,Jul 29 '04
Pros: Can't think of one good experience that I have had with Gateway.
Cons: Poor video, audio, service, longevity. Gateway is the pits.

I bought a 42" Gateway in December, 2000.
The next day they called me and told me they had messed up on the price and wanted me to pay hundreds more. I told them no.
They screwed up on the delivery.
The picture was so-so. The noise from the screen is distracting. The heat emitted causes the room it's located in to be 5 degrees warmer than the rest of the house.
1 year and a half after the purchase my picture went dead. Gateway sent out a repairman. He could not fix it and Gateway is trying to charge me 450.00 for coming out and telling me it can't be fixed.
I despise Gateway.

---------------------------------

Don't ever buy a Plasma TV from Gateway
by kenajf,Jun 04 '04
Pros: Lots of inputs.
Cons: Everything

My Plasma TV power supply blew after 15 months. I was told it can not be fixed the TV is a total loss. Gateway would sell me another TV, are they crazy. This is a new marketing method, your TV goes and they sell you another.

---------------------------------

don't wast your money!
by rayderdude,Apr 12 '04
Pros: the price is good
Cons: poor quality and poor color

I won a $3200.00 42"plasma Tv in a contest.I would never ever want to buy this Tv. it shows real bad and the color is not all that. I have a sony 36" flat screen that shows a thousand times better and I only paid $1200.00 dollars. this Tv is so bad i have shipped it back for credit.now I don't know what to buy because gateway will only give me store credit. oh, one more thing how can i get store credit when all the gateway retail stores are all closed.

---------------------------------

The Worst TV Ever
by macintong,Sep 04 '04
Pros: the design
Cons: longevity was horrible, bad quality, bad customer service

I bought the TV in December 2002. It only lasted 18 months. I asked them to come and fix the TV once but the problem wasn't solved. Currently, I am still waiting for the company to replace my TV(like they promised). Customer service put me on hold for literally hours and I finally got through, they didn't deliver the TV on the date they promised. I went through all this hassle for a month and yet I am still waiting for my replacement TV. If you want to buy a Plasma TV, invest your money on another brand. no wonder most of the local stores are closed down. hopefully, Gateway Brand will be history.

---------------------------------

NOT WORTH THE MONEY
by padoobs,Apr 13 '04
Pros: Thin body
Cons: bad sound quality, and longevity

After 15 months this UNIT blew up..power supply , they think..but GATEWAY told me it is not worth repairing and since it is 15 months old and out of warranty, I wasted $2999 on a poor sound quality TV

Go buy something of higher quality with better customer service..DO NOT GET RIPPED OFF like I did.

---------------------------------

Best word to describe this TV is JUNK
by yerfdoggydog,Jul 18 '04
Pros: Nice remote control.
Cons: TV doesn't last, bulky design

The TV was installed professionally with not only a Surge protector but a BBU and power conditioner and still have been through 2 replacements since purchased and now the TV is out of warranty and dead again with an 800.00 repair bill. All of this trouble in 16 months of ownership. Same scenario has happened to my friend that purchased his the same time I did.

I wish I could have spoken with the Gateway support desk prior to purchasing because the support desk at Gateway say this is not uncommon. Had I known, I would have purchased a different brand.

Plasma repairs are extremely expensive, so invest a little more money up front to prevent spending a whole lot in the end. Gateway Plasma's are definitely sub standard.

If you have to have this Gateway Plasma, BUY THE EXTENDED WARRANTY, you will definitely need it!!

---------------------------------

13 month and it's junk
by tkschmit,Aug 09 '04
Pros: Good price
Cons: until it fails and is worthless

I am told by gateway that my power board is fried and can not be replaced. It's basically a $2500 piece of junk art-work. Gateway will only sell me a new unit at a few hundred off. HAHA If you can, get an extended warranty now!

How can us losers get the message to Gateway?

---------------------------------

Don't buy a Gateway Plasma TV
by fuzzyfujita,Apr 21 '04
Pros: Nothing
Cons: Everything

Don't even bother. Problems after problems with Gateway. Don't bother calling Tech Support, Sales or Customer Service.

This was a display model at the Gateway store and I paid 1100 for it. Cheap of course, but when I got it home the images were all crappy. I called Gateway for service on it, and they wanted $1001.00 to be exact. Forget that, I just ended up selling it.

They will just patch you over to different departments to assure you things will get taken care of. Nothing will happen.

---------------------------------

DO NOT BUY A GATEWAY PLASMA!!!!
by fomoco1957,Apr 05 '04
Pros: none
Cons: none

DO NOT BUY A GATEWAY PLASMA!!!!

I am one of the early adaptors and bought a "42 Gateway 3 weeks before they shipped. I have had this unit for 2 years and the Logic board just failed. The repair cost quoted will be $900.00.

I WILL NEVER BUY ANOTHER GATEWAY PRODUCT EVER.

---------------------------------

My horror story is worse than all the others
by griffjm,Sep 12 '04
Pros: nice picture from a wide viewing area, great for a narrow room
Cons: need I say anything else!

Since my first plasma arrived in March '03 I have had eternal frustration w/ Gateway. The first was scratched and replaced, May '03. That one had an image board issue, the volume automatically began dropping by Nov. Image Board replaced. Jan '04 another service appointment for functions that weren't functioning, replaced 2/04. In April the TV electronic eye went( we could no longer change channels) Gateway insisted it was the remote and ordered a new remote. New remote eventually arrived via world trip to Vegas the last week in July. Surprise, it doesn't work. By now the warranty has expired, but they had promised me one more appointment if the remote wasn't the issue. TV 5 is ordered 3 delivery appointments( mess up in communications in the Gateway triangle) and the TV arrives DOA!!!!!! TV 6 is ordered and 2 canceled appointments later I am still waiting to hear from them.
I am in the process of looking into media and legal actions. IT sounds like many of us have been screwed by Gateway.
Maureen
Boston suburb

http://www.epinions.com

search for "gateway 42 inch"

09-20-2004, 09:26 AM
NoCarrier We need more free porn Join Date: Mar 2002 Location: Montreal Posts: 16,356	HAHAHAH LOOK AT THE REVIEWS FROM EPINIONS.COM It's rated 1 star out of 5 What a waste of money. by hendo,May 04 '04 Pros: None Cons: Where do I begin. Probably the biggest mistake I have ever made in purchasing a television. I have had it approx. 15 months, and the logic board went out. I called a very rude support and CSU department and discovered they wanted $1,000 to fix it. After looking at other complaints, it seems this is a very common problem. To top it off, only Gateway has the parts. Next time I will spend the extra money and buy from a good Japanese company. --------------------------------- If you deal with Gateway you WILL be sorry! by kelcomco,Jul 29 '04 Pros: Can't think of one good experience that I have had with Gateway. Cons: Poor video, audio, service, longevity. Gateway is the pits. I bought a 42" Gateway in December, 2000. The next day they called me and told me they had messed up on the price and wanted me to pay hundreds more. I told them no. They screwed up on the delivery. The picture was so-so. The noise from the screen is distracting. The heat emitted causes the room it's located in to be 5 degrees warmer than the rest of the house. 1 year and a half after the purchase my picture went dead. Gateway sent out a repairman. He could not fix it and Gateway is trying to charge me 450.00 for coming out and telling me it can't be fixed. I despise Gateway. --------------------------------- Don't ever buy a Plasma TV from Gateway by kenajf,Jun 04 '04 Pros: Lots of inputs. Cons: Everything My Plasma TV power supply blew after 15 months. I was told it can not be fixed the TV is a total loss. Gateway would sell me another TV, are they crazy. This is a new marketing method, your TV goes and they sell you another. --------------------------------- don't wast your money! by rayderdude,Apr 12 '04 Pros: the price is good Cons: poor quality and poor color I won a $3200.00 42"plasma Tv in a contest.I would never ever want to buy this Tv. it shows real bad and the color is not all that. I have a sony 36" flat screen that shows a thousand times better and I only paid $1200.00 dollars. this Tv is so bad i have shipped it back for credit.now I don't know what to buy because gateway will only give me store credit. oh, one more thing how can i get store credit when all the gateway retail stores are all closed. --------------------------------- The Worst TV Ever by macintong,Sep 04 '04 Pros: the design Cons: longevity was horrible, bad quality, bad customer service I bought the TV in December 2002. It only lasted 18 months. I asked them to come and fix the TV once but the problem wasn't solved. Currently, I am still waiting for the company to replace my TV(like they promised). Customer service put me on hold for literally hours and I finally got through, they didn't deliver the TV on the date they promised. I went through all this hassle for a month and yet I am still waiting for my replacement TV. If you want to buy a Plasma TV, invest your money on another brand. no wonder most of the local stores are closed down. hopefully, Gateway Brand will be history. --------------------------------- NOT WORTH THE MONEY by padoobs,Apr 13 '04 Pros: Thin body Cons: bad sound quality, and longevity After 15 months this UNIT blew up..power supply , they think..but GATEWAY told me it is not worth repairing and since it is 15 months old and out of warranty, I wasted $2999 on a poor sound quality TV Go buy something of higher quality with better customer service..DO NOT GET RIPPED OFF like I did. --------------------------------- Best word to describe this TV is JUNK by yerfdoggydog,Jul 18 '04 Pros: Nice remote control. Cons: TV doesn't last, bulky design The TV was installed professionally with not only a Surge protector but a BBU and power conditioner and still have been through 2 replacements since purchased and now the TV is out of warranty and dead again with an 800.00 repair bill. All of this trouble in 16 months of ownership. Same scenario has happened to my friend that purchased his the same time I did. I wish I could have spoken with the Gateway support desk prior to purchasing because the support desk at Gateway say this is not uncommon. Had I known, I would have purchased a different brand. Plasma repairs are extremely expensive, so invest a little more money up front to prevent spending a whole lot in the end. Gateway Plasma's are definitely sub standard. If you have to have this Gateway Plasma, BUY THE EXTENDED WARRANTY, you will definitely need it!! --------------------------------- 13 month and it's junk by tkschmit,Aug 09 '04 Pros: Good price Cons: until it fails and is worthless I am told by gateway that my power board is fried and can not be replaced. It's basically a $2500 piece of junk art-work. Gateway will only sell me a new unit at a few hundred off. HAHA If you can, get an extended warranty now! How can us losers get the message to Gateway? --------------------------------- Don't buy a Gateway Plasma TV by fuzzyfujita,Apr 21 '04 Pros: Nothing Cons: Everything Don't even bother. Problems after problems with Gateway. Don't bother calling Tech Support, Sales or Customer Service. This was a display model at the Gateway store and I paid 1100 for it. Cheap of course, but when I got it home the images were all crappy. I called Gateway for service on it, and they wanted $1001.00 to be exact. Forget that, I just ended up selling it. They will just patch you over to different departments to assure you things will get taken care of. Nothing will happen. --------------------------------- DO NOT BUY A GATEWAY PLASMA!!!! by fomoco1957,Apr 05 '04 Pros: none Cons: none DO NOT BUY A GATEWAY PLASMA!!!! I am one of the early adaptors and bought a "42 Gateway 3 weeks before they shipped. I have had this unit for 2 years and the Logic board just failed. The repair cost quoted will be $900.00. I WILL NEVER BUY ANOTHER GATEWAY PRODUCT EVER. --------------------------------- My horror story is worse than all the others by griffjm,Sep 12 '04 Pros: nice picture from a wide viewing area, great for a narrow room Cons: need I say anything else! Since my first plasma arrived in March '03 I have had eternal frustration w/ Gateway. The first was scratched and replaced, May '03. That one had an image board issue, the volume automatically began dropping by Nov. Image Board replaced. Jan '04 another service appointment for functions that weren't functioning, replaced 2/04. In April the TV electronic eye went( we could no longer change channels) Gateway insisted it was the remote and ordered a new remote. New remote eventually arrived via world trip to Vegas the last week in July. Surprise, it doesn't work. By now the warranty has expired, but they had promised me one more appointment if the remote wasn't the issue. TV 5 is ordered 3 delivery appointments( mess up in communications in the Gateway triangle) and the TV arrives DOA!!!!!! TV 6 is ordered and 2 canceled appointments later I am still waiting to hear from them. I am in the process of looking into media and legal actions. IT sounds like many of us have been screwed by Gateway. Maureen Boston suburb http://www.epinions.com search for "gateway 42 inch" __________________ Last edited by NoCarrier; 09-20-2004 at 09:29 AM..