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Positioning can be a problem. If you are near a wall, near a bunch of metal (like desks, an in basket in metal, etc) or near a computer monitor, you can have major signal loss as you move away from the receiver.
It is best to locate the hub as close to the middle of your service area as possible, as high up as possible, and away from other electronics that can cause it to lose signal.
In my house, I have two wirelsss units now, a di-713 'b' unit, and di-524 'g' unit. The G has significantly better range and coverage.
Try different channels, try movign the unit slightly (even 6 inches can change thigns dramatically). Try putting it up higher, away from other things.
If you get really stuck, and external antenna is a good choice.
Alex
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