Quote:
Originally posted by SpeakEasy
You should have given him a 100% full refund for every cent you charged him......Boy you have absolutely no business sense at all..... I would say that sleazydream is correct, and you just killed most if not all future growth of you biz. IMHO on page 1 the second you saw this thread you should been on the phone with Quiet and ended all this, whatever it took. 
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I should have refunded 100%? After reserving the server, configuring it, putting it online for the customer, sending him the login info, and having the server unavailable to resell for now 7 days.. I should refund 100%?
And, you see it as I should have been on the phone with him the minute I saw he posted this .. Maybe he should have called us the minute he had an issue or concern. It's a two way street you know.