Quote:
Originally posted by prodiac
Why didn't I call you? We try to automate everything to make it easier for both sides. Here's a quote from the signup confirmation you received:
As you can clearly read, it says you will receive a welcome letter with your server information.
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Automation in the hosting biz is useless. People need personal attention, especially during the initial set up process. Your company seems to be a joke from what I'm reading here, and from many other people that have said similiar things.
At the very least here you need to issue a FULL 100% refund to Quiet immediately, and hope this issue goes away and doesn't haunt you for years to come