Quote:
Originally posted by quiet
we never had access to your server. we never received any emails.
and why didn't you call ME?
i want:
(1) cancellation confirmation
(2) refund for October
i have no interest in responding to the rest of your bs. keep going if you like.
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Why didn't I call you? We try to automate everything to make it easier for both sides. Here's a quote from the signup confirmation you received:
Quote:
We have received your order as it appears below. Please take a minute to review the information and then keep a copy of this confirmation for your records.
You will be receiving a welcome email once your server is setup. Please
note that it may take up to 24-48 hours from the receipt of payment, before you will receive your welcome letter with your server information..
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As you can clearly read, it says you will receive a welcome letter with your server information.