09-14-2004, 01:30 PM
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Nice Kitty
Industry Role:
Join Date: Sep 2002
Location: The good old USA!!!
Posts: 21,053
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Quote:
Originally posted by quiet
and they bill you right away (i mean right away) for all of September (from Sept 6th and on), and all of October.
after the intial signup you hear not a word from them again (support, sales nothing) until September 14th. this is after you've emailed many times, and after another hosting company has stepped up and decided to host your shit for free since we'd been sitting there with our asses to the wind for days. and set it all up in hours.
that kick ass company would be http://www.phatservers.net btw.
So basically, you've paid for almost 2 months of dedicated hosting on a very nice server the second you've signed up, yet have not sent a click it's way, never heard a thing from support or sales in over a week since signing up... we couldn't even login to their control panel lol.
YET, were set up by someone else within 6 hours.
and the funny thing is, i only asked for two things from said hosting company - this is after waiting around with no responses, and having someone else come in and set shit up:
(1) confirmation that my account is now cancelled
(2) some sort of partial refund (at the very least, october charges.). pay for over 7 weeks of hosting, use none, and pay anyway? lol.
apparently my account is still not closed (i will be rebilled in November at this point), and i will not get any sort of refund.
i've never once brought any kind of personal business-related bullshit to the boards in all my years here, but on principle this pisses me off far too much to remain silent.
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Is there someone that represents them on this board? |
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