Quote:
Originally posted by Armed & Hammered
I think we both know I was talking about the downtime and poor customer service.
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Okay, let's play this game. When was the last time we've had downtime? When was the last time we've had poor customer service? Since the new management, things have only gotten better. I'll be the first to admit that with the old management, there were issues. Pretty big issues at that. I'm willing to bet you haven't hosted with us since the new management. Infact, I'm willing to bet you've never hosted with us.
So far we've stayed up, without issue, during two hurricanes. Even had staff here. That's more than I can say for 3 other local hosting companies.
One went without power, even though they claimed they had backup generators. Another had flooding, which resulted in downtime.
Our generator will keep us up for roughly 4 days at full load - and we're only at about half load right now. I, along with 2 other techs spent most of the day before the hurricane double, even tripple checking the generators, A/C units, and everything else to make sure we were going to be alright.
Hurricanes will throw you a curveball, no matter how prepared you think you are. Us, along with the other local hosting companies thought we were prepared. Guess what?
We stayed up.
-Robertson