Quote:
Originally posted by jpv
It is not all of them and it is not a select few. I am thinking it is a big number like 30-40% can't get in. I get tons of emails about this.
One of the things I tell them to do is shut off popup blockers. Nothing seems to work.
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I'd email some of them back and get the specific specs on the browser, version and any firewalls, spyware or virus protection they're running. Then find the common denominator.
I agree with what VirtuMike just said, but if you just tell them to shut down everything, and it doesn't work, you look foolish.
Plus, alot of surfers will refuse to shut down their firewalls and antivirus programs which is probably gonna reflect in your retention.