Quote:
Originally posted by SplitInfinity
neewwman, sorry for your experience, however that was years ago and
we are an entirely different company today. We had learned over the years
better ways to conduct business and etc.
The problem you talk about with rates and etc.... I have no excuses however
our new rates had just gone into effect. We had not had the time to re-structure
everything yet.
You had these problems because we grew too fast. Back in the days, it was hard to deal with growth without enough staff memebers. The world is entirely different today.
I hope that some day you give us the chance to show you the great service we offer in this decade. :-)
Have a great day!
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Well, I have to give you credit. It's a classy move to admit you were in the wrong rather than get defensive.
Obviously, most GFY'ers are having good experiences with you now judging by the other comments on this thread.