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I have the same problem. Usually we average $100.00 in refunds for every $15000.00 we bill. In the last month I started to see people getting refund for 4 months worth of memberships at a time. We had a 700% increase in refunds in one months time. Whatever is wrong with Ibill they obviously dont feel like telling us. I guess it could be explained by the fact that their rebilling hasnt worked right since November.
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