Quote:
Originally posted by Dawgy
yeah they did that to me too... took over 30 days for the charge to go away... and NOWHERE in their terms (that i can see) does it say theyll preauth my card for $60... i may be blind, but i cannot find that in there anywhere.
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I couldn't find it specifically in the legal terms, but it is stated on the FAQ page:
What is a pre-authorization?
A pre-authorization validates a credit card and reserves a specified amount of available credit. It is not a charge, although it may appear on your online statement. This reservation of credit is usually in effect 48 to 72 hours, and will expire automatically. This is a security measure that we use to protect our customers and Pool.com from fraudulent acts against our Backorder and Domain Marketplace systems.
Note: Entering valid credit card information is mandatory when creating a new Pool.com account. Once entered, your card will be pre-authorized for US $60.
http://www.pool.com/help/faq.aspx
Still I agree their level of service is crap, and they should have canceled the hold. I certainly will not do business with this company.