Quote:
Originally posted by Forkbeard
Hey everybody, I thought you would be interested to read this excerpt from an angry letter I got from a surfer at one of my sites who followed one of my links to Epic Cash's Brutal Spankings website:
I'm not too concerned about the cross sells -- although that's an inventive way of getting several bites at the apple -- but the inability to cancel sounds pretty 1998. All I can figure is, maybe they tried to cancel so fast their info wasn't in the member database yet?
I did try to help this surfer by putting them in touch with Epic Cash (webmaster support email, since I was asking for help) but the response was to tell the surfer to visit billingsupport.net -- which apparently is where the cancel page that doesn't work resides. So not a very helpful response, although it was lightning fast and very friendly. Props to Corey for the prompt and courteous effort.
Not trying to stir up trouble or drama. I just thought some here would be interested in how the customers feel.
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you are full of shit.. and he is an idiot. we use paycom along with 100 of other sites and programs. we do nothing tricky to the customer. what was the point of this? goto any program that processes with paycom that offers cross sales. its the same fukin thing moron.