GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Webmasters, how do you respond to an email like this...

galleryseek · 08-25-2004, 09:53 PM

I just launched a new fitness membership monthly recurring site (I customize fitness plans for each member for $19.95 a month, and prepared within 24 hours of their signup)

Just got an email like this

"Message: If I join and for any reason I need to cancel my membership how will I go about doing this in an easy way."

Of course he can cancel easily, but what I'm worried about is him trying to cancel immediately after he recieves the fitness plan (which is basically what they're paying for), and I have in the refund policy that they can cancel after they recieve the fitness plan and stop all future rebills, but not get their $19.95.

Could this guy, or anyone else for that matter, start a chargeback and get their $ even regardless of agreeing to the refund policy on signup, and recieving the fitness plan?

thanks.

08-25-2004, 09:53 PM
galleryseek Confirmed User Industry Role: Join Date: Mar 2002 Posts: 8,234	Webmasters, how do you respond to an email like this... I just launched a new fitness membership monthly recurring site (I customize fitness plans for each member for $19.95 a month, and prepared within 24 hours of their signup) Just got an email like this "Message: If I join and for any reason I need to cancel my membership how will I go about doing this in an easy way." Of course he can cancel easily, but what I'm worried about is him trying to cancel immediately after he recieves the fitness plan (which is basically what they're paying for), and I have in the refund policy that they can cancel after they recieve the fitness plan and stop all future rebills, but not get their $19.95. Could this guy, or anyone else for that matter, start a chargeback and get their $ even regardless of agreeing to the refund policy on signup, and recieving the fitness plan? thanks.