Quote:
Originally posted by Donnie Gangsta
Our processing is in house (except back-up) .. we just have it coded into our stats system to record member activity for members by the date they joined so we basically just go back and look at the aggregate total for like say January '03 and we can see the total transactions (Rebills/conversions/initial monthly, etc) and divide the transactions by the # of new members we had in January, etc.... I wouldn't know how to figure it out manually really.. I guess you would just add up all the sign ups you got for a certain month and figure out how many rebills you got from those particular sign ups if you could figure it out..
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I've tried figuring it out manually and never could, real pain in the ass.
Best I can come up with is trial conversion % and monthly retention %.
Then try to project those percentages out over 6 months or so to get an idea......like I said, real pain in the ass.