Quote:
Originally posted by freeadultcontent
I am sorry but these types of "glitches" piss me the fuck off. Zero personal accountability and always a pass the buck off to someone else.
Unless the default setting in the affiliate admin was initially set at zero rebills, and zero trials to rebill payouts, which by the way is not the ccbill default setting. I do not see how this could happen. The only way I can forsee this is if someone set up seperate groups with no rebills or a one percent setting. Then "accidently" moved selected webmasters into the group. Why such a group would exsist is beyond me, unless said group had a PPS setting which the screen captures do not show. So I question why this "default" group even exsists.
Naturally "manually checking" every single affiliate account to make sure they are set at 50% sounds like your correcting your "glitch". Although why not adjust your default group to the proper payout percentage and move all webmasters into it with just a few clicks, then move any special deal webmasters you may have at higher payouts back into their special group?
While at this damage control stage, will you also be making good to all of these webmasters? You know pulling out your own cash and sending each of them the correct percentage of money that would of occured based on your average trial to monthly, and average monthly retention?
Yes my pissed meter is full right now, and I am not one of your affiliates. I just hate seeing CCBill being drug through the mud all of the time when I use them as my primary. This type of shit gives them a bad reputation since many may just recall "glitch - shaving - CCbill" and for get the sponsor.
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I am *not* trying to pass the buck. I just started with this company and I am making an honest effort to get answers. I apologize if it is not coming across that way. I am not trying to drag CCbill through the mud either. CCbill is a wonderful company. If I am not mistaken, I was not the first one in this thread to use the words "glitch - shaving- CCbill". If you ask CCbill, I bet they will tell you that not all programs are 100% failproof in any business. Shit happens. And going through each account manually allows us to see which accounts have the incorrect settings so that we can form a course of action for *making good* to those webmasters. I understand the frustration that some people are feeling over this. And I am doing the best that I personally, as an employee of 1000facials, can do. If anyone has any other suggestions, hit me up on ICQ or email me. I am all ears.