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Tipsy · 08-22-2004, 06:33 AM

Just as a side note...I know that PayPal close accounts with little reason and at the drop of a hat etc etc and they seem to have the same support in this situation as epassporte i.e. more or less none, however...

I have to use PayPal on a couple of non-adult projects I'm involved in simply because it would lose business not to. Obviously I take a risk just by using paypal but am prepared to accept that and keep no significant funds in the account 'just in case'. To the point - I recently received my first 'fraudulent transaction' via PayPal. PayPal DIDN'T close my account. Instead I received a nice, professionally written e-mail explaining that they'd had to reverse the fraudulent transaction and advising me not to ship any goods to that person. They also asked for a little more info on the account which I happily provided and received a prompt, hand-written (ie no bot mail) response thanking me for my help.

Now...if even PayPal can do this (and let's face it for the most part paypal really do suck) why does it seem to be impossible for epassporte to do too?

I've been toying with the idea on an epassporte account for ages but never bothered as in the past the direct join approach would never work for UK accounts (ie the small test load never shows as it's never truly debited). However, the inability to answer simple questions is very worrying so I don't think I'll bother just yet.

Worth asking again in the vain hope somebody is professional enough to actually answer a very simple and very important question that's now been repeated by many people....

If an account closed for receiving money from a previously unkown fraudulent account (or in this case it seems it's actually for being created by an account that received money from a fraudulent account - so is even further removed) what the hell happens to any 'non-fraudulent' funds in that account. Are they returned to the ACCOUNT HOLDER and if so when?

Even PayPal usually eventually return frozen funds if the funds are not fraudulent, sometimes fairly quickly too if you pressure them enough.

08-22-2004, 06:33 AM
Tipsy Confirmed User Join Date: Jul 2001 Location: See sig Posts: 6,989	Just as a side note...I know that PayPal close accounts with little reason and at the drop of a hat etc etc and they seem to have the same support in this situation as epassporte i.e. more or less none, however... I have to use PayPal on a couple of non-adult projects I'm involved in simply because it would lose business not to. Obviously I take a risk just by using paypal but am prepared to accept that and keep no significant funds in the account 'just in case'. To the point - I recently received my first 'fraudulent transaction' via PayPal. PayPal DIDN'T close my account. Instead I received a nice, professionally written e-mail explaining that they'd had to reverse the fraudulent transaction and advising me not to ship any goods to that person. They also asked for a little more info on the account which I happily provided and received a prompt, hand-written (ie no bot mail) response thanking me for my help. Now...if even PayPal can do this (and let's face it for the most part paypal really do suck) why does it seem to be impossible for epassporte to do too? I've been toying with the idea on an epassporte account for ages but never bothered as in the past the direct join approach would never work for UK accounts (ie the small test load never shows as it's never truly debited). However, the inability to answer simple questions is very worrying so I don't think I'll bother just yet. Worth asking again in the vain hope somebody is professional enough to actually answer a very simple and very important question that's now been repeated by many people.... If an account closed for receiving money from a previously unkown fraudulent account (or in this case it seems it's actually for being created by an account that received money from a fraudulent account - so is even further removed) what the hell happens to any 'non-fraudulent' funds in that account. Are they returned to the ACCOUNT HOLDER and if so when? Even PayPal usually eventually return frozen funds if the funds are not fraudulent, sometimes fairly quickly too if you pressure them enough. __________________ Ignorance is never bliss.