This is the last post from any of us at ePassporte on this issue and this thread. This has gone way too far, imo.
The situation is simple: We have sold hundreds of thousands of accounts. We have caught about 200 fraudsters; some of which are posting on this thread, others on other threads. Those fraudsters that post also call, some more than others, however all with one purpose: They are trying to figure a new angle. Our fraud accounts are low, by any Issuer?s standards. That is because we catch and stop it going in whenever possible. And this bullshit of crying ?I am being singled out because I am a Russian? is just that BULLSHIT. Most of the scammers are not Russian at all, but almost all of them try and make us believe that they are Russian. So to all my Russian friends, maybe you good guys could seek out those bad guys that are giving you a bad rep. Something tells me you will know how to handle them.
Guess what people? We are not going to play or be played. We do not steal money from valid accounts; nor have we ever. Have we ever made a mistake? Yes. Will we ever make another mistake? Yes. Is the case mentioned in this thread a real fraud, YES! Is it possible we made a mistake on this case? NO! This, like other fraud accounts (suspected or real) are checked, double-checked and then tripled checked. This case has been checked about 7 times. We won?t check any more and we won?t accept anyone, and I mean ANYONE slandering our name and damaging our reputation and brand. Period.
If anyone out there believes that we have or would ever take money from anyone, prove it and do so in court. Because truth is an absolute defense, if you are so sure you are right in calling us a thief then go ahead, but get ready to fight. If you are in any country in the world, you can find a lawyer and file a compliant. Or at least, just have a lawyer write a letter to us. It is always funny to me that the real crooks want to debate on a board and not in a courthouse. Things that make you go??Hmmm?.
So to end this, let me say that there have been literally millions of transactions performed by Sponsors and other business in payments to Affiliates or employees or Associates using ePassporte. There have been complaints for a variety of reasons and about 99.5% of those have been handled, the first time, to the cardholders? satisfaction. I wish we could do everything, 100% of the time, perfectly. It is not possible. We will keep trying. But all of you guys claiming we stole your money are just wrong and we can and will prove it if required, but not on a board or in a post. If you have a legitimate complaint that you are not being serviced as quickly as you would like, please email me at
[email protected] and put ?CS Issue? in the subject line. I will handle it ASAP.
To all of the people and programs that are happy with ePassporte and our excellent service and risk management, thanks and we will try to do a better job, every day.
To those of you that try, on a daily basis, to get over on us through fraud, please, and I say this with all sincerity:
Go Fuck Yourself!
C