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Kimmykim · 08-21-2004, 12:56 PM

As I said, I have nothing against Russians.

I do have quite a few issues with fraudsters and cheaters.

Does that mean that every account in this ring that was closed had fraudulent activity on it? No.

Many of the accounts were closed prior to there being any activity whatsoever on them due to the nature of the fraud up the chain.

I'm not going to apologize for our risk management group, they do a very good job.

I'm not going to apologize for us occasionally saying we won't tell you why your account was terminated.

Any time there is money that needs to be accounted for, it is sorted out and returned to where it rightfully belongs, whether that's crediting someone's card or putting it back into the account that it should be in.

I've been in this business on the processing side for nearly 5 years now, and it's always the same thing. Cheaters think that if they keep on crying about the fact they were caught cheating, their accounts will either be re-instated or they will get some answers that allow them to develop better methods to attempt to cheat.

This is not limited to ePassporte either, I went through this same nonsense with CCBill all the time when I was there.

08-21-2004, 12:56 PM
Kimmykim bitchslapping zebras!!!!! Industry Role: Join Date: Jun 2001 Location: In a shack by the beach Posts: 16,015	As I said, I have nothing against Russians. I do have quite a few issues with fraudsters and cheaters. Does that mean that every account in this ring that was closed had fraudulent activity on it? No. Many of the accounts were closed prior to there being any activity whatsoever on them due to the nature of the fraud up the chain. I'm not going to apologize for our risk management group, they do a very good job. I'm not going to apologize for us occasionally saying we won't tell you why your account was terminated. Any time there is money that needs to be accounted for, it is sorted out and returned to where it rightfully belongs, whether that's crediting someone's card or putting it back into the account that it should be in. I've been in this business on the processing side for nearly 5 years now, and it's always the same thing. Cheaters think that if they keep on crying about the fact they were caught cheating, their accounts will either be re-instated or they will get some answers that allow them to develop better methods to attempt to cheat. This is not limited to ePassporte either, I went through this same nonsense with CCBill all the time when I was there.