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My point Epassporte is doing what they want. My account was closed 2 weeks ago. My account had ZERO transactions but it was closed. When I tried to contact Epassporte I've got general answers from support tem. Then I've Emailed Kimmykim personally and she promised to check my problem. I haven't got any reply from Kimmykim yet. I guess it's some kind of Epassporte policy - not to answer E:mails.
As I understand Epassporte can't close accounts because they want it to be closed. The only reason for closing an account - is violating Terms&Cond. When I asked Epassporte "team" to show me where I was wrong - I've got very interesting answer - "We apologize but we are unable to give you any more information regarding this account." When I read Epassporte E:mails I can't believe I read E:mails from BIG and FAMOUS company. Their E:mails look like messages from my friend who is playing jokes on me.
If you don't want to work with Russians - just add some note "No Russians". But since you don't have such note - you should treat us as customers.
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