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well ..hmmm..its 7pm on a Monday in the UK...so that makes it still early in the day on the west coast of the states. On a *Monday*.
Now...in most buisnesses people don't work on weekends. Then they have to come in and look through what is most likely hundreds of emails. Who knows where your email is in that list.
Considered adding lightspeed staff to your icq? The few times I have had to ask questions they answered icq quickly. PLus you can see if they are actually online.
The one thing you can be sure of in this industry is bad mouthing people on a public board is the quickest way to burn bridges.
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