Quote:
Originally posted by Magg
PEOPLE SLEEP AT NIGHT, I am not your primary contact for support at all times of the day on ICQ.
Do you expect me to be on ICQ at your beck and call 24/7? That is what our HELPDESK is for.. [/B]
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When somebody is having a problem like this I expect to be able to reach your helpdesk. If I tell you that I send it and you tell me you received only part of it then you leek to take a look at your ticketsystem.
Act professional and put up phonenumbers. Cellnumbers what ever. Just like real companies.