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part 2
There I was. Magg was probably asleep and nobody could be reached. The server was still acting like a complete jojo.
Mind you I have a lot of paid spots out there and a lot of important partneraccounts. This was killing me but nothing I could do.
Hours went by and finally Magg appeared on icq again. Funny enough at the very same time the number for the helpdesk went online again.
I jumped at this and after an hour he was nice enough to give a reply. He told me he was working on the problem still and that it was complicated.
I told him about the support ticket I made and how unreachable they were. He claims that he only received part of this ticket and the techstaf did not know who it came from. Mind you I left my fill name,nick and icq number on the note. Then again they must have a lot of servers going up and down like a jojo cause they could not tell them apart. I was furious but decided to give him 12 more hours. In the meantime I started asking for offers from other hostingcompanies cause of this lack of professionalism.
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