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It does sound like they're mismanaging the server. Even that hardware should be able to handle 10 megabit. Nonetheless, we have a 10 megabit special, uncapped, for $599 on excellent hardware. Please don't hesitate to contact me if you want to discuss your needs further!
Cheers,
Brad
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President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad
71 industry awards for hosting and professional excellence since 1999
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