"The indictments accused the Lanes and others of failing to deliver the products when they were purchased; continuing to charge their customers after they had cancelled their orders, and refusing to issue refunds when customers demanded them."
If the numbers in that article of 6 million dollars and 5,000 customers are correct, that's an average of $1200 a head! And they weren't even shipping the product, recharging customers and ignoring refund requests. Idiots.
In response to Naughty, that is a very high rate of returns.
