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Old 08-05-2004, 09:17 PM  
lil2rich4u2
ICQ: 175171926
 
Join Date: Oct 2002
Location: New York, NY
Posts: 11,046
A great example of GOOD customer service ...

this is an email i sent to a vendor i odered from off of amazon, it is very self explanatory ...

Quote:
hello i ordered Mario Puzo's The last don

i think my order number is #111-111111-11111-1111-111-1

Anyhow, i watched the movie and the last 20 minutes of movie will not play! It keeps freezing and i cannot make it work.

very disapointing to sit through this long movie and miss the climax of it all ...

i dont know what to do.

no feedback has been left yet, please advise.

thank you.
this is how they responded:

Quote:
Sorry to hear that, I will send you a replacement tomorrow!
Thanks,
Carlos.
as a token of his kindness, mind if i drop him some spam?

here is a link to HIS STORE on amazon. movies as low as $4 !!

guess it doesnt look good that my first order didnt work, but service speaks a thousand words ....

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