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Old 08-04-2004, 07:30 AM  
rowan
Too lazy to set a custom title
 
Join Date: Mar 2002
Location: Australia
Posts: 17,393
processor initiated refunds - how soon is too soon?

I just got back an email saying that my processor actioned a refund for a signup which happened only 6 hours ago. The reason given was "No access"

There was no email from the member, and no email from the processor asking me to look into it... or even alerting me to the fact that there may be a potential problem with my site!

Am I being too picky in being a little pissed off at them refunding so soon and so easily??
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