sorry to hear about that Jayman...i'd def write to the hospital and then see where it takes you. If there's no response then I'd take it to the papers and the governing boards of that hospital.
I broke my back when I was 12 so I know what she's going thru. It's not fun, and having competent help is extremely necessary.
I'm surprised that they let your mom out of bed so soon after the accident.
good luck with this.
