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I have a box with them I use for tgp submits -
Been with then quite a while and have found their suport to be as good as anyone's - Not one complaint from me -
Obviously - All hosting companies experience downtime from time to time, and not always their fault - Upstream providers, etc.
Also - I would say simplecom.net give good service -
and xxxhosting.nl are also good - I have a couple of boxes with these - unmanaged, but a telephone call always brings in very quick results!
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