Quote:
Originally posted by newbreed
God knows there Support had no clue. 5 phone calls, 3 different people, 2 weeks. You would think ONE of those calls would have resulted in a straight answer of some kind. Something other than, "I'm pretty sure.", "I think.", or "I'm almost positive." would be a welcome thing.
So here is my question(s)...
WHEN do the processing fees come out? Is it from the total sales for the day or week? And do they first do the partner split or do they take the processing fee from the total sales, then the holdback, then do the partner payout? 
Also, when does the week REALLY end? Is it Saturday or Sunday at midnight?
Thanks,
Bill
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Apparently you haven't been looking through the webman page enough
The week ends at midnight of Saturday to Sunday according to the CCBill timezone.
Next:
Summary for 2004-06-27, webmaster 000000:
Gross income from checks $0
Gross income from credit cards $0
----------------------------------------------
Total gross income $0
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Subtotal (gross income - returned) : $0
Total CCBill fee (14.50%) $0
Partner's portion of CCBill fee $0
----------------------------------------------
CCBill fee (14.50%) $0
6 month holdback (5%) $
Holdback returned from 6 months ago $0
----------------------------------------------
Subtotal (income - returned - fees + holdback + reconciles) $0
Total partner payouts: $0
----------------------------------------------
Net profit $0
----------------------------------------------
THIS is how it shows up when you go to CHECK AMOUNTS, select a period, check the column DOWNLOAD, and click on the word EMAIL. You'll get it all broken down like this. Exactly in that order. I guess that answers all your questions
BTW: it doesn't really matter if the processing fee's are calculated per day or per payment period.....it's a PERCENTAGE. So it doesn't matter.