God knows there Support had no clue. 5 phone calls, 3 different people, 2 weeks. You would think ONE of those calls would have resulted in a straight answer of some kind. Something other than, "I'm pretty sure.", "I think.", or "I'm almost positive." would be a welcome thing.
So here is my question(s)...
WHEN do the processing fees come out? Is it from the total sales for the day or week? And do they first do the partner split or do they take the processing fee from the total sales, then the holdback, then do the partner payout?
Also, when does the week REALLY end? Is it Saturday or Sunday at midnight?
Thanks,
Bill