I only stay at Marriott hotels. I find them to be very helpful
and friendly. I also always read the phone info before I use it .
If there is no cost info call the desk.
Most hotels have an outside company handle there phone systems and you get there billing prices.
If you have an issue you should send them a letter.
Letters are the only way they to know what to change in the future, And how you feel.
You CAN NOT bad month a company if you have done nothing to better the issues at hand.
Just my 2 cents ......LOL
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