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I really think Windows, etc. should include anti-trojan / anti-spyware / anti-adware tools and have them enabled by default in their next updates. They have the resources to do it and keep an hourly up-to-date databases and it would save a lot of problems, though the local tech support companies may not like that as less people would spend $120 to have someone run some free software that's downloaded to remove crap.
Cheers,
Matt
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