Quote:
Originally posted by Ray
I cant get any info out of these guys. Fuck, I even offerd free access if they work with me and try to figure this shit out.
I wonder how many more members get this same error and dont even bother emailing me  Fuck!
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Ok, it goes like this Ray:
!. Do you use AOL? Yes? Look by your START button for the little blue lower case "e" and click on it. Go to the website with that, don't worry, it is free and it will help you access the site.
2. Do you use Norton's? No? Look where your clock is and hold your mouse over each of the little pictures until it says what it is...do you see one that says Norton's or Symantec? Ok, good, now just RIGHT click on it...see how it says "Disable Auto-Protect"? Click on that....now don't forget to turn it back on AFTER you leave the site. Now that it is turned off I need you to clear your cache....don't worry, it is just like a memory of the pages you visited and we don't want to go back to the website and have your computer remember the "problem" (Go through the "Click Tools, Internet options....etc.)
Ok, you have been great, now log into the site and there ya go!
*Notice how i said "Do you use Norton's?" No? Reason: Most of the people don't even know they have Norton's installed...nortons is usually part of a package bundle and they don't even no....your average person will just say "no"...so ignore their No and tell them where to find it.
Note: Yes I know they only need to lower the firewall within Norton's...but trust me....for the person having problems it is too hard walking them through it, best to just have them disable the auto-protect which is one click.
Can you tell I have been through this 10,000 times? haha