Quote:
Originally posted by cafeaulait
1. They have not had 100% uptime over the past few months.
2. My account got put on hold whilst I was on vacation and when I got back and asked them to restore it they said they had backup failures and had lost the lost, everything!
3. I replied to their email asking for further intructions only to find that they had closed the ticket as "resolved" :-(
4. I left and went to servermatrix
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first time i ever hear such story about them, really, out of curiosity what did you run on your server scriptwise?
i mean i reffered a dozen people ( not even on refcode ) and know heaps of webmasters using them and never heard such horror story , are you sure it was not cologroup?
i mean they have icq for each of their staff , real time support, email tickets, phone lines 24/7 and god only knows what else..... and you could not get any answer to your prob? cmon man !!