they are good people, you get what you are paying for though, support can be slow compared to other providers, and if you want to upgrade your box a bit you will start to see a higher cost, eg they only have a 10mb card as standard.
their network is pretty good but i dont get very good speeds from where i am, i have a 1.5mb adsl connection and if i am the only user downloading from an SM box i cant even use 2/3 of my connection.
apart from that, they are pretty good
