I send losergrams to all my jerky boys on an infrequent basis. But when I tried to send the losergrams this weekend Roadrunner shut down my account after the first 1,000 outgoing emails!
They are automatically "throttling" outgoing email supposedly to cut down on spam and virus emails. I'd like to freaken throttle them.
At midnight I was allowed to send emails again, but big deal. At 1,000 a day it's going to take me like all month to send one email to my list.
So now Time Warner wants me to upgrade to a commercial account. On top of what I'm paying for premium cable, HBO, MLB, tivo, and roadrunner residential they want another grand a year just so I can get the level of service I have had for the last couple years.
I can afford it but I don't want to pay if I can find a workaround. Any solutions guys?
Also I just saw Farenheit 911 so this email throttling pretty much effectively shuts down any mass grassroots political email lists on roadrunner huh.
paranoidly and pissed-offedly yours,
Susan
Humiliatrix.com
p.s. here' s what the flak catcher in "customer care" in virginia sez:
On 6/29/04 1:12 PM, "Executive Response Center" <
[email protected]>
wrote:
> Hello,
>
> Thank you for responding. I understand that you are experiencing
> problems with your email where you are getting blocked from sending
the
> high quantity of messages that you wish to send. There has recently
been
> an email throttling initiative put in place to help reduce spam email
> and mass virus emailing.
>
> The current limitation restricts a single Road Runner IP address from
> sending to more than 1000 recipients per day. I will bring your
feedback
> to our Security Manager where this system can be reviewed for future
> updates to the network.
>
> Thank you for your understanding as this has been put in place to help
> reduce the amount of unwanted spam and viruses that originate from the
> Road Runner servers. I do fully understand that you are not sending
out
> viruses or spam. However, it is impossible for us to know for certain
> that all of our customers have secure systems that are not spreading
> viruses or spam without their knowledge.
>
> You can still send email using the Road Runner webmail interface
located
> at webmail.rr.com when experiencing the block. You may also wish
to
> consider a commercial account if you send large amounts of email on a
> regular basis. For more information on commercial accounts you can
> contact the account specialists at the phone number below.
>
> If you have any further questions or concerns regarding this or any
> other aspect of the Road Runner service please feel free to contact me
> directly via email at
[email protected].
>
> Thank you,
>
> Dom Pare
> Road Runner High Speed Online
> Corporate Customer Care
>
[email protected]
>
> Phone support: 845-692-6794 or 800-431-8878
>
> ************************************************** *********
>
>
>
> Original Message Follows:
> -------------------------
>
> Hi I need to send out a newsletter to a couple thousand people - it is
> NOT
> SPAM and it is NOT a virus like your FAQ says - but now my rr account
> has
> been blocked for outgoing mail! What should I do?? How can I prevent
> this
> in the future?
>