for an affiliate i would freeze the account until i get an answer ( some people take holydays , especially this time of the year) freeze the revenue , then if you don't get any answer after 60 days just cancel the account . as for members , what do you expect ? some people take trials and just download all your content in the shortest time as they can , 2 to 10 different ip's doesn't mean pass sharing , my ip changes every 6 hours or so.
if you have someone burning bandwith with more than 10 ip's then you should consider buying some script to prevent multiple ip's . personally i cancel an account after 4 different IP simultaneous .
just my
