Quote:
Originally posted by thatjen
On my paysites I haven't been seeing an abnormal amount of join declines, however I have seen a big increase in failed rebills. What's that all about? Blah. Now I'm depressed.
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Jen- the older your paysite is, the more of these you will see. As surfer's credit cards expire, their membership cannot rebill. Drop these members a friendly email with a special offer to convince them to come back (with a fresh new credit card)