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I have used it on multiple servers and I was helping them beta test some new products as well (Zend Download Server). I think the product is very good.
The products work like a charm, their caching is good, their support rocks and I have seen first hand improvements with the performance of the servers. The new Zend Download Server product will be sweet when its production as it offloads your current webserver from serving things like movies, which means if your apache is set to serve 500 simultaneous sessions currently (including serving movies etc), the Download Server will allow you to server more users because when a movie is served it gets served via ZDS and not apache, thus freeing up another apache slot.
All in all I like Zend and their ZPS/ZDS products.
Andy
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