Quote:
Originally posted by pussyluver
Sounds like your vendor is doing his best. They had UPS etc. So should you still be pissed ???? From the outside looking in, its a hard call. Shit happens no matter how hard you try.
You put all your hosting eggs in one location. A truly paranoid person would have servers on different sides of the country. I know Lightspeed is a major player of course. I don't know if the volume of business warrants fall backs like some sites do.
I do know there is a down side to all this. With thousnads of galleries in my TGPs, I autoscan for broken links. No big news there, many of us do. Point is that could hurt Lightspeed if a few TGPs deleted hosted galleries. The the lost biz on tours being down andpissed users that might drop their accounts will add up.
This turns out to be a hard thing to manage for all of us. I've decided to live with the broken links for today. That might be harder for a shemp or sleazy to do??
So what will you do, Steve? Beat on your hosting provider? Add redundant servers? Switch providers? A fluke like this could happen to any of them I suspect? They have been very open and didn't just point a finger at someone else.... At the dollar level, that might not count. Interested in your thoughts on a course of action?
Wonder if there is loss business insurance for the adult world for situations like this. I know my mainstream biz has it.
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Well, I'm sure Natnet will make it right. I am pissed about lost sales. But I can't think of any company I'd rather have on my side in a technical firefight than Natnet. What may be 6 hours of downtime for them would be 12 in most other places.
Currently, some of our servers are up, some are down. We are taking affiliate traffic, but since our tour server is down, its going nowhere, and there are no sales. So when your Lightspeedcash ratios are 1:5000 for the day, hopefully you won't post on every board how much Lightspeedcash sucks. That is my biggest worry right now.
Steve Lightspeed