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We provide our own support links in our members areas where they can contact us directly and that seems to help us. We've only had 1 chargeback in 3 months, so apparently it works. We make ourselves available to our members and maybe that's what helps us. We get emails about how to cancel accts, and we'll gladly help them cancel, rather have a cancel than a chargeback any day of the week.
One one hand I can see how putting a message in there about what happens when they chargeback can help, but on the other hand, you may have the random asshole that will do it JUST to piss you off if you do that. I guess it could go both ways.
I do remember globill, but never used them, they went down right before we launched our program. LOL
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