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49thParallel · 06-11-2004, 10:14 PM

Stop screwing the consumer!!

Damn, some days I just get so mad at how all of the adult programs insist on making money by screwing the customer. (and yes that includes the majors...and yes, if you are reading this, I'm probably talking about you).

Your fraudelent practices are ruining this industry, and making it virtually impossible for the honest programs to survive.

So, what am I talking about? The favorite trick of almost every program out there is to offer a "free" or "cheap" trial. That in itself is fine. But here's where it gets slimey. Click on the T & C link on the join page of your favorite program. Chances are good that 1,000 to 2,000 words in (and this is not an exaggeration) you will find a little clause that informs the surfer that he must cancel the trial 24 hours before end of trial, or he will be rebilled for a full membership.

Plus, many of the programs have prechecked cross-sells on the join page as well. All with trials.....all rebilling at the same rate as mentioned above.

So, the customer takes out a trial..decides to cancel at the logical end of the trial, and then he gets stung for $30, $40 or even $100 more then he expected.

This is not "creative" marketing. This is "scum" marketing. I certainly couldn't feel good about knowing my money comes from defrauding the consumer.

So, next time you wonder, how does your sponsor pay $30 on a $2.95 trial..now you know. Because you are helping him sleaze his way into the consumers bank account.

06-11-2004, 10:14 PM
49thParallel So Fucking Banned Join Date: Jul 2002 Posts: 1,197	Guaranteed Way to Stop Chargebacks Stop screwing the consumer!! Damn, some days I just get so mad at how all of the adult programs insist on making money by screwing the customer. (and yes that includes the majors...and yes, if you are reading this, I'm probably talking about you). Your fraudelent practices are ruining this industry, and making it virtually impossible for the honest programs to survive. So, what am I talking about? The favorite trick of almost every program out there is to offer a "free" or "cheap" trial. That in itself is fine. But here's where it gets slimey. Click on the T & C link on the join page of your favorite program. Chances are good that 1,000 to 2,000 words in (and this is not an exaggeration) you will find a little clause that informs the surfer that he must cancel the trial 24 hours before end of trial, or he will be rebilled for a full membership. Plus, many of the programs have prechecked cross-sells on the join page as well. All with trials.....all rebilling at the same rate as mentioned above. So, the customer takes out a trial..decides to cancel at the logical end of the trial, and then he gets stung for $30, $40 or even $100 more then he expected. This is not "creative" marketing. This is "scum" marketing. I certainly couldn't feel good about knowing my money comes from defrauding the consumer. So, next time you wonder, how does your sponsor pay $30 on a $2.95 trial..now you know. Because you are helping him sleaze his way into the consumers bank account.